Responsibilities:

• Operations Management:
  • Oversee and manage day-to-day operational activities, ensuring efficient workflow and adherence to established processes.
  • Identify areas for improvement and implement strategies to optimize operational efficiency, reduce costs, and enhance productivity.
  • Streamline operational workflows, standardize procedures, and develop best practices to ensure consistent and high-quality output.
  • Collaborate with cross-functional teams to align operations with company goals and objectives.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Team Management and Development:
  • Lead and manage a team of operations staff, providing guidance, training, and support to ensure high performance and professional growth.
  • Set clear goals and performance expectations for the team, conducting regular performance evaluations and providing feedback.
  • Foster a positive and collaborative work environment, promoting teamwork, effective communication, and continuous improvement.
  • Identify training needs and coordinate development opportunities to enhance the skills and capabilities of the operations team.
• Process Improvement and Documentation:
  • Identify operational bottlenecks, inefficiencies, and areas for automation or process improvement.
  • Develop and implement new processes, workflows, and systems to enhance operational effectiveness and scalability.
  • Create and maintain documentation of operational processes, procedures, and standard operating manuals.
  • Ensure compliance with regulatory requirements and industry standards.
• Partnership and Vendor Management:
  • Build and maintain relationships with strategic partners and vendors.
  • Evaluate and select vendors based on quality, cost, and delivery requirements.
  • Negotiate contracts, terms, and pricing agreements with vendors and monitor performance.
  • Collaborate with partners and vendors to ensure timely and reliable delivery of goods and services.
• Risk Management and Compliance:
  • Identify potential operational risks and develop risk mitigation strategies.
  • Ensure compliance with legal and regulatory requirements, including health and safety regulations.
  • Implement measures to maintain data security and confidentiality.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (relevant experience may be considered in lieu of a degree).
• Proven experience (minimum 5 years) in operations management, preferably in [industry or relevant field].
• Strong leadership and management skills, with the ability to motivate and guide teams towards operational excellence.
• Solid understanding of operational processes and the ability to streamline processes, improve operational efficiency, and implement best practices.
• Excellent analytical and problem-solving abilities, with a data-driven mindset.
• Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.
• Proficient in using operational management software, enterprise resource planning (ERP) systems, and other relevant tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and stakeholders.
• Knowledge of relevant regulatory requirements and compliance standards.
• Continuous improvement mindset and a commitment to staying updated on industry trends and best practices.

Join our dynamic team and make a significant impact on the operational success of our organization. As an Operations Manager, you will have the opportunity to optimize processes, lead a dedicated team, and contribute to the growth and efficiency of our company. If you are a driven and experienced operations professional with a passion for process improvement and team leadership, we look forward to receiving your application.